Publication and acceptance are separate. This updated wording explains the current service. It does not record new acceptance for an existing user or silently vary an existing agreement. Any change requiring notice or acceptance takes effect only after that step. Previous published wording.
In brief: use accurate information, respect the people whose records you handle, and only access or share information you are entitled to use. Clutch provides the software; a verification label, signature or statistics export does not replace a federation's decisions or a clinician's judgement.
Clutch provides account, player-development, club, federation, competition and practice-management tools. It is operated by a sole trader registered in Malta (VAT MT3132-0302). Contact hello@useclutchapp.com for service enquiries or support@useclutchapp.com for account help.
By creating an account or expressly accepting these terms, you agree to the applicable service conditions. If you act for a club, federation, practice or another organisation, you must have authority to do so. A separate signed customer agreement or order governs its agreed commercial terms; these terms do not silently change an existing price, coverage period or negotiated agreement.
The Privacy Policy explains personal-data processing. Acknowledging it is not blanket consent to optional analytics, marketing, publication or processing of health information.
Keep your login secure, provide accurate details and tell support about suspected unauthorised access. Sporting-player setup requires first name, surname, nationality and date of birth. Players can join through an invitation or the independent signup route. A player does not have to remain at a club to keep using the available personal features.
Under-18 sporting accounts require genuine parent or guardian approval under Clutch's platform policy. Independent accounts can remain restricted while approval is outstanding. Club-invited players and practice clients use their applicable guardian workflows. This is not a claim that every country's legal digital-consent age is 18.
Do not misstate a date of birth, impersonate a parent or guardian, approve your own account as its guardian, or submit a false permission or signature. We may restrict or suspend access while a concern is investigated and terminate access for serious or repeated misuse. Records are handled under the applicable retention and deletion process, not automatically destroyed as punishment. Contact support if you believe a restriction is mistaken.
Guardian account approval, access to a child's club records, registration signatures and permission for a particular use of medical information are separate. Do not assume that one grants all the others.
Clubs, federations and practices must only collect information they are entitled to process, explain their purposes and legal bases, provide appropriate privacy information, assign access carefully and follow applicable retention rules. They must also respond to individuals' rights requests. Using Clutch does not transfer all those responsibilities to us.
Clutch processes organisation-controlled records on documented instructions and retains its own legal duties, including applicable processor obligations. For purposes we determine, including account administration, security and independent personal features, we have controller responsibilities as described in the Privacy Policy. The actual purpose and decisions determine the role; these terms do not override the law.
Clinical and other health information requires the appropriate additional legal condition and safeguards. A general staff declaration or acceptance of these terms is not a substitute. Only upload the documents needed for the relevant clinical or registration purpose. Private treatment notes are not automatically shared with a federation because it receives a registration medical certificate.
In-app sharing controls govern ordinary access; they do not remove a person's legal right to request their information. Account approval alone is not authority to inspect all of a child's records.
You retain any ownership rights you have in your plays, plans, videos and other content. You give Clutch the limited permission needed to host, process, display and deliver that content to provide the features you use, to the recipients authorised by the applicable workflow. This does not transfer ownership to Clutch or give us general permission to use a person's image in advertising.
You must have the necessary rights and permissions for content you upload or link, including images of other people and children. Profile photographs can appear with the person's name in authorised profiles and rosters. Do not upload someone else's identity or medical documents into a public link or statistics attachment.
External video, highlights and source links are operated by third parties. Their terms and privacy policies apply when you visit them. Tell support if a link or file is unlawful, inaccurate or infringes someone's rights.
The relevant federation sets registration windows, required information, eligibility and approval rules. A Clutch account, a saved draft or a signature does not by itself mean that a player is registered or eligible to compete.
Where the workflow permits, a club can prepare documents and collect signatures before submitting. The signature's actual timestamp and the later submission timestamp are separate records. Do not alter or backdate a declaration to make it appear signed on another day. Whether an earlier signature is accepted is a matter for the receiving federation and applicable law.
A person signing must be the appropriate signatory and understand the declaration presented. Clutch's signature capture is not a promise that every signature is a qualified electronic signature or accepted for every legal purpose. Review submitted information and use the appropriate correction process if something is wrong.
Personal season notes and supporting evidence are self-reported unless reviewed. "Clutch verified" indicates a Clutch review of the submitted evidence; "Federation verified" indicates verification attributed to the federation following review. Neither label is medical clearance, identity certification, a scouting endorsement or a guarantee that every figure is correct. Labels can be corrected or withdrawn. Official recorded game statistics remain distinct from personal submissions and club-recorded results.
Authorised staff may access filed statistics across a competition and download the reports available to their roles. Reports can include names, jersey numbers and sporting statistics. An export does not grant access to private clinical notes, registration evidence or other information outside those permissions.
If you download or share a report, protect the copy and use it only for a lawful purpose. Access to a report does not automatically authorise unrestricted internet publication, commercial reuse, advertising or disclosure of a child's personal information. Permission changes and account blocks cannot recall a file already downloaded. Check important results against the responsible recorder or federation and report errors for correction.
Clutch is a software tool, not an emergency service or a substitute for professional medical care. Coaches and qualified practitioners remain responsible for the advice, plans, prescriptions and clinical decisions they provide. Do not treat a workout, rating, verification label or automatic age-group assignment as medical advice or confirmation that it is safe for someone to participate.
If you experience an injury or concerning symptoms, seek appropriate professional help rather than relying on the app alone.
Do not attempt unauthorised access, evade security controls, scrape personal records, impersonate another person, falsify statistics or evidence, upload unlawful material, harass people or misuse invitations and email delivery.
We may apply proportionate account or signup restrictions to protect the service, investigate abuse or meet legal obligations. These can include account/email restrictions and temporary restrictions on new signups from a specific IP address. Shared networks can affect more than one person; contact support to request review. A block does not itself delete records or remove another organisation's lawful responsibilities.
The agreed subscription, order or invoice identifies the customer, services, price, payment arrangements and coverage. A federation or club may pay for access for specified organisations or people. Inclusion in that arrangement does not give a user ownership of the paying organisation's records or unrestricted access to them.
Charges and any changes to paid coverage must be communicated under the applicable agreement. We will not silently start charging a free user. These terms do not introduce an automatic renewal, a new fee or a fixed grace period where none was agreed.
We aim to keep Clutch reliable and secure, but cannot promise uninterrupted service, error-free data or protection against every incident. Planned features are not a promise of delivery on a particular date unless agreed in writing.
Database recovery and recovery of uploaded file contents are different. The backup arrangements and limits are described in the Privacy Policy. Maintain any independent records your organisation is legally required to keep; do not assume every deleted upload can be restored.
Subject to any separate applicable agreement, the service is provided "as is" to the extent permitted by law. To that extent, our liability is limited to what you have paid us in the preceding 12 months. This does not exclude or restrict liability that cannot lawfully be limited, mandatory consumer protections or statutory data-protection rights. It does not remove our duties for processing entrusted to us.
You can request account deletion in Settings or contact support. Confirming "Delete my account" creates a request and blocks account access during review; it does not instantly erase the account, uploaded files, organisation records or backups. Signing in again does not cancel it. Contact support@useclutchapp.com to cancel the request or discuss access while it is reviewed.
We review the scope with the relevant club, federation or practice and explain the outcome and any lawful retention. Leaving a club or cancelling a subscription does not automatically erase an official sporting record, a clinical record or another person's information. See the deletion and rights section.
We will give appropriate notice of material changes before applying them, using an in-app notice or another suitable channel, and seek acceptance where required. A revised document is not evidence that you already accepted it. Changes do not rewrite earlier acceptance records or make a past signature occur on a different date. Specific consent, where required for data processing, is separate from accepting these terms.
These terms are governed by Maltese law, without depriving consumers of mandatory protections that apply under the law of their habitual residence. Nothing here prevents a complaint to a competent supervisory authority or the exercise of applicable statutory rights.